Waitlist
Turn “fully booked” into a second chance
When the waitlist is enabled, guests who find their preferred time full can leave their name instead of walking away. If a spot later opens up, the system fills it automatically — no phone tag required.
How it works
Section titled “How it works”- Guest joins the waitlist — On a full slot, the guest taps the bell (“Notify me”), picks the time, and leaves their name and email.
- A booking is cancelled — When a reservation in that slot is cancelled (by the guest or staff), the slot frees up.
- The next guest is notified automatically — The first person waiting for that date is emailed that a spot has opened, inviting them to book.
The Waitlist admin page
Section titled “The Waitlist admin page”Open Waitlist in the navigation to see all entries:
| Column | Meaning |
|---|---|
| Date / Preferred time | What the guest is waiting for. |
| Space | The area, if the guest chose one. |
| Customer | Name and contact. |
| Status | Waiting → Notified (a spot opened and they were emailed) → Booked or Expired. |

