Activity Log

Who changed what, when, and from where, in a record that cannot be edited

Open Activity log in the sidebar, or press “Open activity log” in Settings:

Every change is recorded here: who, what, when and from where. Entries cannot be changed or deleted and are removed automatically after 12 months.

23.1 What an entry looks like

Column	Shows
When	Date and time of the change
Who	The account that did it: you, a team member by name, miraTEQ Support, or the system
What	The action in plain words, for example “Appointment deleted” or “Password changed”
Details	Which record it was. For a deletion this is the only place the appointment still exists
From where	The internet address the action came from

Actions that matter most, a deletion for example, are shown in red. An action someone attempted but was not allowed to perform is greyed out and carries a “denied” tag, so it never looks like a change that went through.

23.2 Finding a particular event

Three filters sit above the list:

Filter	Options
Period	Last 7 days · Last 30 days · Last 90 days · Everything
Who	Everyone, or one specific account
What	Everything, or one group: Appointments · Customers · Settings · Access & security

Below the list, “Load more” fetches the next page and a counter shows how much you are looking at (“40 of 312 entries”). “Reset filters” clears everything back to the full view.

Use “Download as table” to save the filtered view as a spreadsheet file, for your accountant, a landlord, or your own records.

23.3 What gets recorded

Group	Examples
Appointments	Created, confirmed, cancelled, moved, attendance recorded, deleted, restored, deleted for good, blocked time added or removed, treatment paused or resumed
Customers	Customer details changed, customer deleted, waiting list entry deleted, data downloaded
Settings	Opening hours, areas, automatic messages, design, texts, notification address, calendar connected or disconnected
Access & security	Signed in, sign-in failed, signed out, password changed, two-factor turned on or off, team account created, changed, or deleted

A failed sign-in leaves a trace just like a successful one, which is exactly what you want to see if someone is guessing at your password.

You can see when miraTEQ looked in

If our support staff open your panel to help with a problem, that appears in the log as “Support access started” and “Support access ended”. Support cannot change your password, your two-factor settings, or your team accounts, and an attempt is recorded as “Support action blocked”.

23.4 The tamper warning

The entries are chained together, so a missing or altered line is detectable. If the log ever shows

Warning: this log has been tampered with. Please report immediately.

contact miraTEQ the same day. In normal operation you will never see this message.

Owner only

The Activity log is visible to the business owner, not to team accounts. That is deliberate: it shows what team members do.