Activity Log

Who changed what, when, and from where, in a record that cannot be edited

Open Activity log in the sidebar, or press “Open activity log” in Settings:

Every change is recorded here: who, what, when and from where. Entries cannot be changed or deleted and are removed automatically after 12 months.

23.1 What an entry looks like

Column	Shows
When	Date and time of the change
Who	Who did it. You appear as “Owner”, a team member by their name, our support as “miraTEQ Support”, a guest as “Gast” and jobs the server starts by itself as “System (Cron)”
What	The action in plain words with the number of the record, for example “Appointment deleted #47”. All wordings are listed in 23.3
Details	Which record it was. For a deletion this is the only place the appointment still exists
From where	The internet address the action came from

Red marks the entries where something is lost or someone touched the access: “Appointment deleted”, “Appointment deleted for good”, “Trash emptied”, “Customer deleted”, “Data downloaded”, “Voucher cancelled”, “Voucher refunded”, “Notification address changed”, “Sign-in failed”, “Sign-in locked (too many attempts)”, “Password changed”, “Two-factor turned off”, “Account deleted”, “Support access started”, “Support action blocked” and “Access refused”. An action someone attempted but was not allowed to perform is greyed out and carries a “refused” tag, so it never looks like a change that went through.

23.2 Finding a particular event

Three filters sit above the list:

Filter	Options
Period	Last 7 days · Last 30 days · Last 90 days · Everything
Who	Everyone, or one specific account
What	All, or one group: Appointments · Customers · Vouchers · Settings · Access & security. Vouchers only appears where you sell vouchers.

Below the list, “Load more” fetches the next 50 entries and a counter shows how much you are looking at (“50 of 312 entries”). “Clear filters” clears everything back to the full view.

Use “Download as table” to save the filtered view as a spreadsheet file, for your accountant, a landlord, or your own records.

23.3 What gets recorded

Group	What the log says
Appointments	Appointment created · Multiple appointments created · Recurring appointments created · Appointment extended to two people · Appointment confirmed · Appointment cancelled · Appointment moved · Attendance recorded · Customer email cleared · Appointment deleted · Appointment restored · Appointment deleted for good · Trash emptied
Customers	Customer details changed · Customer deleted · Waiting list entry deleted · Data downloaded
Vouchers	Voucher purchased · Voucher issued · Voucher redeemed · Redemption declined · Voucher cancelled · Voucher resent · Voucher refunded · Voucher purchase withdrawn by guest · Voucher settings changed · Legal texts changed
Settings	Opening hours changed · Blocked time added · Blocked time removed · Closure removed · Areas changed · Treatment paused · Treatment resumed · Prices updated from the website · Automatic messages changed · Design changed · Texts changed · Texts reset · Content changed · Setting changed · Notification address changed · Calendar connected · Calendar disconnected
Access & security	Signed in · Sign-in failed · Sign-in locked (too many attempts) · Signed out · Password changed · Two-factor turned on · Two-factor turned off · Account created · Account changed · Account deleted · Support access started · Support access ended · Support access expired · Support action blocked · Access refused

“Areas changed” stands for every saved change on the Providers page (Chapter 12).

Most entries disappear after 12 months. Anything about accounts, support, the password and two-factor stays for 36 months.

A failed sign-in leaves a trace just like a successful one, which is exactly what you want to see if someone is guessing at your password.

You can see when miraTEQ looked in

If our support staff open your panel to help with a problem, that appears in the log as “Support access started” and “Support access ended”. Support cannot change your password, your two-factor settings, or your team accounts, and an attempt is recorded as “Support action blocked”.

23.4 The tamper warning

The entries are chained together, so a missing or altered line is detectable. If the log ever shows

Warning: this log has been tampered with. Please report immediately.

contact miraTEQ the same day. In normal operation you will never see this message.

Owner only

The Activity log is visible to the business owner, not to team accounts. That is deliberate: it shows what team members do.

23.5 Warning when a lot is deleted

If 10 deletions come together within 10 minutes, the panel raises the alarm. It counts “Appointment deleted”, “Appointment deleted for good”, “Customer deleted” and “Trash emptied”. Every device with notifications switched on (Chapter 20) then shows “Achtung: viele Termine gelöscht” (this warning is always in German), and an email with the same subject goes to your reservation email (Chapter 16.5). It names the number and who deleted. After that it stays quiet for an hour, even if deleting goes on.

If it was you, ignore it. Otherwise check the log for what is missing and bring the appointments back from the trash (Chapter 6.4). They stay there for 30 days.