Turn QR-scanning guests into returning customers
miraMENU helps you build regulars with two small buttons on the menu page. They apply to both tiers and can be switched on or off.
If your venue has a LINE Official Account (OA) , the system shows a button inviting guests to add you as a friend:
In Pro : a “Follow us on LINE” card appears after the guest orders or pays
In Lite : a small bar at the bottom of the menu holds the LINE button (and a Google review button). Guests can dismiss it if not interested.
Tapping it opens the LINE app and adds the restaurant’s OA right away.
miraMENU simply brings the guest into your LINE OA . You set up the rest yourself in LINE’s free tools (the OA Manager), for example:
An automatic greeting when someone adds you (for example with a coupon)
A reward card where staff tap a stamp per visit
A rich menu , the fixed button bar at the bottom of the chat (menu link, promos, book a table)
Broadcast promotions to your followers
Greetings and replies don’t count against your quota, but broadcasts / push messages are limited per month by your LINE plan. Send promotions sparingly (for example 2 to 3 a week, to segments), it works better and doesn’t annoy guests. Check the latest plan prices on the LINE for Business Thailand page.
The LINE add-friend button is clean on data, miraMENU stores no personal guest data . A guest tapping “add friend” themselves is the consent, through LINE’s own mechanism. They can unfollow any time in the LINE app.
If enabled, the system shows a “Review us on Google ⭐” button to happy guests. In Pro it appears after payment (when guests are fullest and happiest), and in Lite it sits in the bottom bar of the menu.
Never offer a discount or freebie in exchange for a review. Google forbids incentivized reviews and enforces this actively in 2026. The review button is therefore shown to all guests equally, with no strings attached. Cook and serve well, and good reviews follow on their own.
If your venue also uses miraBOOK (bookings), use the same LINE OA. Guests can then both order food and book a table in one chat, and your followers become a single pool, with no extra code.
