Ordering at the Table (Pro)

How guests add to cart, send orders, view the bill, and pay

This section is Pro

Online ordering is a Pro feature only. In the Lite tier, guests view the menu and order with your staff as usual.

5.1 Add to cart

From the menu, a guest taps a dish to see its detail, then taps “Add to cart”.

• Adjust the quantity
• Add a note per dish, for example “no peanuts”, “mild please”, “no coriander”
• The cart stays docked at the bottom, showing the item count and running total

5.2 Send the order

When ready, the guest opens the cart, reviews the items, adds a name (optional), and taps “Place order”.

After sending, the guest sees:

• An “Order received!” message with an order number
• A note that the food is being prepared, and that they can keep ordering and pay any time

In the same second, the order appears on the kitchen screen with the table number (see section 6).

Order in rounds all meal long

Guests don’t have to order everything at once. They can order snacks first, then mains, then dessert later. Every order rolls into a single table bill.

5.3 The running table bill

Guests can tap “View bill” any time to see everything ordered this meal with the total, transparent, no need to wait for staff.

5.4 Payment options

When ready to pay, the guest chooses whichever method your venue has enabled:

Method	How it works
📱 PromptPay (if enabled)	The system generates a PromptPay QR with the amount. The guest screenshots it → opens their banking app → scans from the gallery → transfers, then taps “I have paid”
🙋 Call a waiter to pay	Staff come to the table to take cash or card
🧾 Pay at the counter	The guest takes the bill screen to the counter on their way out

The reality of PromptPay

PromptPay is optional, you can switch it on or off as you prefer. If it is off, guests still pay by cash, card, or at the counter as normal.

The system takes no per-bill fee (“0% commission” means miraMENU takes no cut of your sales), but this does not mean every payment is free of charge. Your bank or payment provider may have its own terms. PromptPay transfers go straight into the restaurant’s account, never through miraMENU.

Confirming payment

When a guest taps “I have paid” after a PromptPay transfer, that is a statement of intent. Your team should check the amount in the restaurant’s banking app to confirm it truly arrived, especially at busy times. The cashier view helps manage this (section 6.3).

5.5 Pre-ordering with a reservation (Pro + miraBOOK)

If your venue also uses miraBOOK (the table-booking system), guests who have booked can pre-order before they even arrive. When they arrive and scan the table QR, the order goes straight to the kitchen, cutting the wait.

Note

The pre-order feature only appears when a venue uses both miraMENU (Pro) and miraBOOK. Ask miraTEQ if you’re interested in running both systems together.