Tips and FAQ
Frequently asked questions about the Product Catalog system
- Title documents the way customers search: use the product model name, not an internal file name.
- Add a preview image whenever the first page is a poor cover: documents with a clear cover are easier to recognise.
- Put the most requested documents first: the order within a brand is yours (Chapter 3.5).
- Replace instead of recreating: when a new version of a catalog is out, open the existing document and press “Replace” in the PDF field (Chapter 3.3).
Frequently Asked Questions
Section titled “Frequently Asked Questions”How do I add a new brand to the list?
Section titled “How do I add a new brand to the list?”Yourself, in the brand bar on the left of the catalogue: edit button at the top, name at the bottom, +. Details in Chapter 2.3.
Does it support file types other than PDF, like Word or Excel?
Section titled “Does it support file types other than PDF, like Word or Excel?”No, only PDF. It opens on almost any device without extra software. Convert other formats to PDF before uploading.
Can one document belong to more than one brand at once?
Section titled “Can one document belong to more than one brand at once?”No, each document belongs to exactly one brand. If a product spans several brands, ask us for the right approach for your case.
How quickly does a document appear on the website?
Section titled “How quickly does a document appear on the website?”After you publish, usually within a few minutes. Saving alone does not change the website (Chapter 5.4).
I deleted a document by mistake, can it be recovered?
Section titled “I deleted a document by mistake, can it be recovered?”Not by yourself in miraCMS. Write to us: every saved state of your catalogue is kept, and we can bring it back.
Do customers need to log in or fill out a form before downloading?
Section titled “Do customers need to log in or fill out a form before downloading?”No. Customers tap a document and it opens or downloads at once. There is no login and no form.
Does every document need a preview image?
Section titled “Does every document need a preview image?”No. miraCMS makes one from the first page of the PDF. Upload your own only if that page makes a poor cover.
Need more help? Message us on LINE at @mirateq any time.