Notifications on Your Phone

New orders and waiter calls reach the right person, even with the panel closed

Open the 🔔 Notifications tab. Every role has it, because everyone needs to hear something different.

New orders and waiter calls arrive as a notification on this device, even when the panel is closed.

This matters most in a venue where nobody is standing in front of a screen: a small kitchen, a terrace, a shop where you are the only person working.

12.1 Switching it on

Notifications belong to a device, not to an account. Every phone, every tablet, every till is switched on separately, where it stands.

1. Sign in on the device that should ring
2. Open 🔔 Notifications
3. Press “Turn notifications on”
4. Choose Allow when the browser asks

The card then reads “On for this device” and shows how many devices are registered.

iPhone and iPad: add the panel to the Home Screen first

On iPhone and iPad this only works if the page was added via Share ⎋ → “Add to Home Screen”. Then open the panel from the new icon and switch it on there. Apple does not allow notifications from a browser tab.

12.2 What arrives on this device

The card “What arrives on this device” tells each person what they will get, based on their role:

Role	Receives
Owner / Manager	Everything: new orders, food ready, waiter calls
Kitchen	New orders
Service	Food ready and waiter calls
Cashier	Nothing automatic, test notifications only

The notifications themselves are short and say what to do:

Notification	Text
New order	“Table 7, 3 items”
Waiter called	“Table 7 needs help”
Order ready	“Table 7, ready to serve”

This is why roles are worth setting properly

A cook whose phone buzzes for every waiter call stops looking at it. Give each person their real role (Chapter 9) and each device only rings for things that person can act on.

12.3 Testing, and what to do when nothing arrives

Press “Send a test notification”. The device shows “Notifications are working.” within a few seconds. Do this once per device, right after switching on.

What the card says	What to do
“Off for this device”	Press “Turn notifications on”
“Connection expired, nothing arrives any more”	Press “Reconnect”
“The browser refused permission.”	Allow notifications for this site in the browser settings, then switch on again
“This browser cannot show notifications.”	An old browser, or an iPhone where the panel is not on the Home Screen (see 12.1)
“Notifications are not set up on this server.”	Contact miraTEQ

Notifications are an addition, not a replacement

The kitchen screen with its sound stays the most reliable way to catch an order, as long as the device is on and plugged in. Notifications are for the people who are not standing in front of it.