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Tips & FAQ

Practical tips for daily use, and frequently asked questions

14.1 Practical tips

Section titled “14.1 Practical tips”
  • 📸 Good photos really sell: dishes with appetizing photos sell better. Shoot in natural light, square frame.
  • 🗂️ Keep categories tight: 5 to 8 categories work well, guests find things faster than in one long list.
  • 🌐 Fill in every enabled language: don’t switch on a language you haven’t translated, or guests see blank names.
  • 🔁 Hide sold-out dishes: temporarily hiding beats letting guests order what you don’t have, then switch it back.
  • 🪑 (Pro) Print the right QR on the right table: prevents orders showing on the wrong table.
  • 💳 (Pro) Verify PromptPay: confirm the transfer in the restaurant’s banking app before closing a bill when busy.

14.2 Frequently asked questions

Section titled “14.2 Frequently asked questions”

Do guests need to download an app? No. They scan the QR with their phone camera and the menu opens in the browser instantly, nothing to install or sign up for.

What’s the difference between Lite and Pro? Lite is a view-only digital menu, guests then order with staff. Pro adds online ordering from the table, with kitchen, service, and cashier screens plus payment. See the comparison table on the overview page.

Can I upgrade from Lite to Pro later? Yes. Your existing menu, photos, and QR codes all carry over, you just switch on the ordering features. Ask miraTEQ.

When do guests see a price change? Instantly. A guest with the page open just refreshes to see the new price, no reprinting.

Do I have to enable PromptPay? (Pro) No. PromptPay is optional. If it’s off, guests pay by cash, card, or at the counter as usual. PromptPay transfers go straight into the restaurant’s account, never through miraMENU.

Does “0% commission” mean payments are free? It means miraMENU takes no cut of your sales. Your bank or payment provider may still have its own terms, separate from miraMENU.

Does the system need the internet? Guests need mobile data or your Wi-Fi to open the menu. We recommend offering guest Wi-Fi for a smooth experience.

How many languages are supported? Thai, English, and Chinese (中文). You enable only the ones you want.

Does miraMENU work with miraBOOK? Yes. With both systems, guests who book a table can pre-order, and you share one LINE OA to unify your customer base.

14.3 Need help?

Section titled “14.3 Need help?”

If a screen described here isn’t visible, or you’d like to switch on more features (the call-waiter bell, PromptPay, LINE, or an upgrade to Pro), contact miraTEQ. We set it up to match how your venue runs.