Pre-orders & Order History

Orders placed before the guest arrives, and the record of every day that has passed

11.1 The Pre-orders tab

A guest with a reservation can choose their dishes in advance (Chapter 5.5). Those orders wait here:

These go to the kitchen only once the guest checks in (table QR).

That is the whole point: nothing is cooked for a table that never arrives. The list shows the upcoming pre-orders, and when the guest is at the table you press Check in. Only then does the order appear on the kitchen screen, exactly like an order placed at the table.

If nobody has pre-ordered, the tab reads “No upcoming pre-orders.”

Check in when the guest sits down, not when they walk in

Checking in starts the kitchen. Do it when the party is seated, so the food arrives while they are at the table rather than while they are still hanging up coats.

Who sees this tab

Owner, Manager, and Service. The kitchen does not need it, they see the order the moment it is checked in.

11.2 The History tab

📋 History is the record of days that have already happened. Pick a date at the top and you get every order of that day:

Column	Shows
Time	When the order was placed
Table	Which table it came from
Status	How it ended, for example paid or cancelled
Items	What was ordered
Total	The amount

Above the table stands the revenue for the chosen day.

If the day was quiet, or you picked a date before you started, the tab reads “No orders on this day.”

What History is for

Use it to settle a dispute (“we never ordered that”), to reconcile the till at the end of a shift, and to look up what a regular ordered last time. For trends across weeks, use Analytics instead (Chapter 6.5).

Who sees this tab

Owner, Manager, and Cashier.